> For the complete documentation index, see [llms.txt](https://docs.harmony.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.harmony.io/ai-agents/hardware-management/low-storage-monitoring.md).
# Low Storage Monitoring
The **Low Storage Device Monitoring** agent finds devices with critically low free storage and creates tickets so IT can remediate before users are blocked. You can also configure automatic user notifications so affected employees are alerted as soon as their device crosses the configured threshold.
### What it does
* Runs periodic checks for devices with low storage
* Queries devices with critically low storage capacity using flexible threshold conditions (percentage, minimum megabytes, or both)
* Marks devices as NEW or existing based on entity tracking
* Suppresses duplicate alerts - once a device is reported, it will not appear again until storage recovers to a healthy state
* Reports all devices meeting threshold criteria, including the device owner and a clickable asset link for each flagged device
* Generates CSV report with all devices
* Creates ticket with CSV attachment for IT team review
* Optionally notifies the affected user directly, separate from ticket creation
### Triggers
**Schedule** - Runs at configured frequency (e.g., daily at 08:00 in your account's timezone) via cron.
### Approval
No approval required. The agent monitors and alerts, remediation is handled manually or by other workflows.
### Configuration
#### Run Schedule
* **Frequency** - Daily, weekly, monthly, or custom interval
* **Day** - Specific day of the week (e.g., Monday)
* **Time** - Specific time to run (e.g., 08:00)
* **Timezone** - Timezone for scheduled execution (e.g., UTC+00:00)
#### Detection Threshold
Configure the storage threshold that triggers alerts. You can set one or both conditions - an alert fires when either is met:
* **Alert when remaining storage capacity is below** - Percentage threshold (e.g., 5% or the default 10%)
* **Alert when remaining storage is below (MB)** - Minimum free storage in megabytes (e.g., the default 1 GB / 1024 MB)
Setting both conditions means a device is flagged when free storage drops below the configured percentage **or** below the configured minimum in megabytes, whichever triggers first.
#### User Notifications
You can configure the agent to automatically notify the affected user when their device storage drops below the configured threshold. This notification is independent of ticket creation and can be enabled or disabled separately.
* **Notify user** - Enable or disable direct notifications to the device owner
* **Notification message** - Customise the message sent to the affected user
#### Ticket Destination
* **Desk** - Target desk for created tickets (e.g., IT)
* **Priority** - Priority level for tickets (low, medium, high)
* **Assignee** - Optional assignee for created tickets
### Report Details
The CSV report attached to each ticket includes the following information for every flagged device:
* **Device details** - Name, model, and current free storage values
* **Owner** - The name of the employee assigned to each device, so you can immediately identify who to contact
* **Asset link** - The Asset ID is a clickable hyperlink that takes you directly to the corresponding asset record, saving the step of a manual lookup
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