> For the complete documentation index, see [llms.txt](https://docs.harmony.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.harmony.io/ai-agents/software-management/software-compliance-report.md).
# Software Compliance Report
The **Software Compliance Report** agent runs periodic software access compliance reviews. It requests managers to acknowledge or reject their direct reports' application access, then generates a summary report ticket with all responses.
### What it does
* Lists employees with filters for VIP status, employment status, location, and more
* Fetches application access for multiple employees
* Sends messages via Slack or Teams to request manager acknowledgment - managers can approve or reject with a written note without leaving their chat tool
* Tracks responses with configurable deadline and automated reminders
* Generates CSV report from collected responses, enriched with employee-level data including email, job title, job description, and location, alongside manager details for each record
* Creates ticket with CSV attachment for IT team review, including an employee-level summary in the ticket description for easier review
### Triggers
**Schedule** - Runs at a configurable interval set in months via cron.
### Approval
Managers acknowledge or reject their direct reports' access, no separate approval step for the agent itself. Each manager receives a message listing their direct reports alongside the applications they have access to, and can submit a decision with an optional written note. The agent aggregates all responses - including each manager's decision, status, and notes - into a compliance report.
### Configuration
* **Run Schedule** - Frequency (daily, weekly, monthly, annually), time, timezone
* **Response Deadline** - Days before request times out (e.g., 7 days)
* **Reminders** - Number of reminders and frequency (e.g., 3 reminders every 24 hours)
* **Ticket Destination** - Target desk (e.g., IT), priority level (low, medium, high), optional assignee
### Compliance Report Details
The exported CSV includes enriched employee-level data for every record, so your IT team has full context without switching between tools. Each row includes:
* Employee email, job title, job description, and location
* Manager details associated with each employee
* Manager decision (acknowledged or rejected) and any notes provided
Compliance tickets also include an employee-level summary in the description, making it straightforward to review and act on compliance issues directly from the ticket.
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