Software Compliance Report
Request managers to acknowledge or reject their direct reports’ application access. Creates a summary ticket with all responses on completion.
The Software Compliance Report agent runs periodic software access compliance reviews. It requests managers to acknowledge or reject their direct reports' application access, then generates a summary report ticket with all responses.
What it does
Lists employees with filters for VIP status, employment status, location, and more
Fetches application access for multiple employees
Sends messages via Slack or Teams to request manager acknowledgment - managers can approve or reject with a written note without leaving their chat tool
Tracks responses with configurable deadline and automated reminders
Generates CSV report from collected responses, enriched with employee-level data including email, job title, job description, and location, alongside manager details for each record
Creates ticket with CSV attachment for IT team review, including an employee-level summary in the ticket description for easier review
Triggers
Schedule - Runs at a configurable interval set in months via cron.
Approval
Managers acknowledge or reject their direct reports' access, no separate approval step for the agent itself. Each manager receives a message listing their direct reports alongside the applications they have access to, and can submit a decision with an optional written note. The agent aggregates all responses - including each manager's decision, status, and notes - into a compliance report.
Configuration
Run Schedule - Frequency (daily, weekly, monthly, annually), time, timezone
Response Deadline - Days before request times out (e.g., 7 days)
Reminders - Number of reminders and frequency (e.g., 3 reminders every 24 hours)
Ticket Destination - Target desk (e.g., IT), priority level (low, medium, high), optional assignee
Compliance Report Details
The exported CSV includes enriched employee-level data for every record, so your IT team has full context without switching between tools. Each row includes:
Employee email, job title, job description, and location
Manager details associated with each employee
Manager decision (acknowledged or rejected) and any notes provided
Compliance tickets also include an employee-level summary in the description, making it straightforward to review and act on compliance issues directly from the ticket.
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