> For the complete documentation index, see [llms.txt](https://docs.harmony.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.harmony.io/api-references/tickets.md).

# Tickets

- [List tickets](https://docs.harmony.io/api-references/tickets/list-tickets.md): Lists tickets with optional filtering and pagination
- [Create a new ticket](https://docs.harmony.io/api-references/tickets/create-ticket.md): Creates a new support ticket in the system
- [Get a ticket by ID](https://docs.harmony.io/api-references/tickets/get-ticket.md): Retrieve details of a specific ticket
- [Update a ticket](https://docs.harmony.io/api-references/tickets/update-ticket.md): Update an existing ticket
- [Query tickets with filters](https://docs.harmony.io/api-references/tickets/query-tickets.md): Query tickets with complex filtering including metadata filters
- [Bulk update tickets](https://docs.harmony.io/api-references/tickets/bulk-update.md): Update multiple tickets with the same values in a single atomic transaction
- [Get ticket activity](https://docs.harmony.io/api-references/tickets/get-activity.md): Get activity log events for a specific ticket
- [List ticket messages](https://docs.harmony.io/api-references/tickets/list-ticket-messages.md): Lists the conversation messages on a ticket, with page-based pagination
- [Add a ticket message](https://docs.harmony.io/api-references/tickets/create-ticket-message.md): Adds a reply or internal note to a ticket
- [Add a watcher](https://docs.harmony.io/api-references/tickets/add-watcher.md): Adds a watcher who is notified about ticket updates
- [Remove a watcher](https://docs.harmony.io/api-references/tickets/remove-watcher.md): Removes a watcher from a ticket
- [Get ticket custom fields](https://docs.harmony.io/api-references/tickets/get-ticket-custom-fields.md): Returns the custom field values set on a ticket
- [Set ticket custom fields](https://docs.harmony.io/api-references/tickets/set-ticket-custom-fields.md): Sets custom field values on a ticket
- [List ticket links](https://docs.harmony.io/api-references/tickets/list-ticket-links.md): Returns the tickets linked to a ticket (related, duplicates, caused by and so on)
- [Add ticket links](https://docs.harmony.io/api-references/tickets/add-ticket-links.md): Links other tickets to a ticket, keeping existing links
- [Remove ticket links](https://docs.harmony.io/api-references/tickets/remove-ticket-links.md): Removes links from a ticket, keeping all other links


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