Get ticket activity

Get activity log events for a specific ticket

Get ticket activity

get

Get activity log events for a specific ticket.

Path parameters

ticket_idstringRequired

Query parameters

limitinteger · min: 1 · max: 200Optional

Maximum events to return

Default: 100

offsetintegerOptional

Offset for pagination

Default: 0

Responses

200

Successful Response

application/json

PaginatedResponseEventsResponse

total_countintegerRequired

The total number of items available to return for this query.

422

Validation Error

application/json

get/api/v1/tickets/{ticket_id}/activity

HTTPcURLJavaScriptPython

GET /service-desk/api/v1/tickets/{ticket_id}/activity HTTP/1.1
Host: api.harmony.io
Accept: */*

{
  "total_count": 1,
  "items": [
    {
      "id": "text",
      "source": "text",
      "type": "text",
      "time": "2026-08-11T06:28:19.710Z",
      "tenant_id": "text",
      "data": {
        "actor": {
          "id": "text",
          "type": "user",
          "tags": [
            {
              "key": "text",
              "value": "text"
            }
          ]
        },
        "targets": [
          {
            "id": "text",
            "type": "user",
            "tags": [
              {
                "key": "text",
                "value": "text"
              }
            ]
          }
        ],
        "metadata": {
          "ANY_ADDITIONAL_PROPERTY": "anything"
        }
      }
    }
  ]
}