Get ticket custom fields

Returns the custom field values set on a ticket

Get ticket custom fields

get

Get custom field values for a ticket (current desk only).

Authorizations

AuthorizationstringRequired

Harmony access key, sent as Authorization: AccessKey <your-key>. Create keys in Settings > Access Keys. The tenant is resolved from the key.

Path parameters

ticket_idstringRequired

Responses

200

Successful Response

application/json

Response schema for custom field values.

422

Validation Error

application/json

get/api/v1/tickets/{ticket_id}/custom-fields

GET /service-desk/api/v1/tickets/{ticket_id}/custom-fields HTTP/1.1
Host: api.harmony.io
Authorization: YOUR_API_KEY
Accept: */*

{
  "custom_fields": {
    "ANY_ADDITIONAL_PROPERTY": "anything"
  }
}