Set ticket custom fields

Sets custom field values on a ticket

Set ticket custom fields

put

Set custom field values for a ticket (current desk only).

Authorizations

AuthorizationstringRequired

Harmony access key, sent as Authorization: AccessKey <your-key>. Create keys in Settings > Access Keys. The tenant is resolved from the key.

Path parameters

ticket_idstringRequired

Body

Request schema for setting custom field values on a ticket.

Responses

200

Successful Response

application/json

Response schema for custom field values.

422

Validation Error

application/json

put/api/v1/tickets/{ticket_id}/custom-fields

PUT /service-desk/api/v1/tickets/{ticket_id}/custom-fields HTTP/1.1
Host: api.harmony.io
Authorization: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 56

{
  "custom_fields": {
    "ANY_ADDITIONAL_PROPERTY": "anything"
  }
}

{
  "custom_fields": {
    "ANY_ADDITIONAL_PROPERTY": "anything"
  }
}