Managing Asset Views and Details
Learn how to navigate asset views, filter and search assets, view asset details, manage purchase information, record retirement, and track asset activity.
Path: /assets
Understanding Asset Management
The Assets area shows devices and non-device assets (monitors, peripherals, etc.) from your MDM, integrations, or manual imports. Open Assets from the sidebar to view the list at /assets. You can switch between a List view (individual assets) and a Warehouse view (aggregated by model, vendor, and type).
Navigating the Assets View
The Assets page has a view-mode toggle (List / Warehouse). The List view shows a table of assets with sortable columns. Click a row to open the asset detail page. The Warehouse view shows aggregated counts by asset type, model, and vendor; click a row to apply those filters and switch to the List view.
Using the Asset List View
The List view displays assets with columns for: Asset (name and type), Status, Retirement Reason, Vendor, Model, Serial, OS Version, Supplier, Ownership, Source, Location, Employee Location, Compliance, MDM Status, EOL Date, Warranty End Date, Assignee, Former Assignee, Last seen, Last Enrolled, Purchase Date, Order Number, and CPU. EDR-related columns (EDR Status, EDR Agent Version, Active Threats, Last Scan) are available but hidden by default - use the column visibility dropdown to show them. Use the toolbar for search, filters, refresh, export, bulk actions, and import.
Using the Warehouse View
The Warehouse view aggregates assets by asset type, model, and vendor. Each row shows counts for different statuses (in stock, active, in repair, EOL planned, EOL grace period, EOL reached, retired) and locations. Click a row, a status, or a location to apply filters and navigate to the List view. Use the view-mode toggle to switch back.
Understanding Aggregated Asset Counts
In the Warehouse view, counts reflect how many assets match each model/vendor/type combination for a given status or location. Clicking a count filters the List view accordingly.
Understanding Asset Types
Assets are categorized by type: Laptop, Monitor, Phone, Tablet, and others. The asset type appears in the Asset column and in filters. Device types (e.g., Laptop, Phone) typically have MDM data; non-device types may have limited or no specifications.
Filtering and Searching Assets
Filtering Assets by Status
Use the filter popover to filter by status: In stock, Active, In repair, EOL planned, EOL grace period, EOL reached, Retired. Select one or more values. Filters combine with AND logic.
Filtering Assets by Compliance
Filter by compliance status. Values come from your MDM or integrations (e.g., compliant, non-compliant).
Filtering Assets by Employee
Filter by Assignee to see assets assigned to specific employees. Use Unassigned to show assets with no assignee.
Filtering Assets by Location
Filter by location. Location values are derived from assigned employees or asset metadata. Location and age filters are processed server-side, making them faster and consistent with all other asset filters.
Filtering Assets by CPU
Use the CPU filter to narrow assets by processor type. The CPU filter is a multi-select panel, and selecting a CPU type automatically adjusts the available options in all other active filters.
Filtering Assets by OS Version
OS version filters use a grouped, hierarchical view that organizes versions under their major release, so you can filter by a broad release or drill down to a specific build:
macOS - minor versions (e.g., macOS 13.6.0, macOS 13.6.1) are grouped under their major release (e.g., macOS 13, macOS 14, macOS 15 Sequoia)
iOS - patch versions (e.g., iOS 17.3.1, iOS 17.6.1) are grouped under major releases (e.g., iOS 16, iOS 17, iOS 18)
Windows - editions and builds are grouped under their major version
Using Asset Quick Filters
Quick filter cards at the top of the page apply preset filters with one click:
Unassigned assets
Assets with no assignee
Assets reached EOL
Status EOL reached or EOL grace period
MacOS assets
Assets with a macOS OS version
Windows assets
Assets with a Windows OS version
Phones & Tablets
Asset types Phone and Tablet
Click a card to apply the filter; click again to clear. Active quick filters are highlighted.
Managing Asset Details
Click an asset row to open its detail page at /assets/{assetId}. The page shows the header (name, status, location, building, source), action buttons, and sections for Overview, Specifications, and (when applicable) Related software.
Viewing Asset Details
The asset header includes:
Asset name and status badge
Location (editable inline)
Building (when available)
Source (MDM or integration, shown with the source logo; click to open in external system when a device URL exists)
Status dropdown - change status; selecting Retired opens the retirement modal
Activity log button - opens the activity timeline (shows unread indicator when there is new activity)
Get recovery key - shown when the asset has FileVault/BitLocker key data
Understanding Asset Properties
The Asset details card shows: Compliance status, Ownership (editable), Assigned to (employee dropdown), Former Assignee, Asset ID, Department (from assignee), Last seen, and Last Enrolled. Use the Status dropdown to change lifecycle status.
Former Assignee is automatically maintained - whenever the assigned employee changes, the previous assignee is captured and stored. This makes it easier to audit device history and trace ownership chains without digging through activity logs manually.
Last Enrolled shows when the device was most recently enrolled across all supported MDM providers, including Jamf, Intune, and Kandji.
Adding Purchase Details to Assets
The Purchase details card shows order information. If no details exist, click Add purchase details to open the form. If details exist, click Edit to update.
Purchase details fields:
Order number
Purchase or PO number
Purchase date
Date of purchase
Price
Purchase price (or estimated price when available)
Supplier
Vendor or supplier
Warranty type
Standard or Extended
Warranty description
Notes shown inline directly after the warranty type; long descriptions are truncated with an ellipsis and reveal in full on hover
Warranty end date
When warranty expires
Recording Asset Retirement
To retire an asset:
Open the asset detail page.
Use the Status dropdown and select Retired.
The retirement modal opens. Select a reason: Disposed, Sold, Given away, Broken, Stolen, or Other (with optional notes).
Confirm. The modal reminds you to unenroll from MDM, wipe data, and reclaim licenses before disposition.
Understanding Asset Retirement Workflow
Retirement sets the status to Retired and stores the reason and notes. Retired assets appear in filters and the Warehouse view. Retirement reasons help with reporting and audits.
Managing Recovery Keys
When an asset has FileVault (macOS) or BitLocker (Windows) key data, the Get recovery key button appears in the Overview section. Click it to open the recovery key modal and copy the key. Use this when you need to recover access to an encrypted device.
Adding Notes to Assets
Click the notes button in the Overview section to add or edit a note for the asset. Notes appear in hover previews and on the asset detail page. They are included in activity logs.
Managing Local Admin Rights
For JumpCloud-managed devices, you can grant or revoke local admin privileges directly from the asset detail page using the quick actions menu - no manual steps in JumpCloud required.
Grant Local Admin - elevates the device's primary user to local admin for a set time period (minutes, hours, days, or unlimited)
Revoke Local Admin - removes local admin rights from the primary user at any time
The asset owner is notified when admin access is granted
All actions and outcomes are recorded in the device activity log
Support for additional MDM providers is coming soon.
Viewing Asset Technical Specifications
The Specifications section shows device and hardware information when available from MDM or integrations.
Understanding Device-Specific Specs
For devices, specifications include: Model, MAC address, Serial number, IP address, OS version, Disk encryption. Monitors have specialized specs (e.g., size, resolution). Non-device assets may show limited or no specs.
Viewing Asset Hardware Information
The Hardware specifications card shows: CPU, Battery health (and cycles when available), Memory, Storage (used/total), Network interfaces, Manufacturer, and Last Restart time (for Jamf and Kandji managed devices). Values are populated from MDM when supported.
Last Restart is retrieved automatically from each MDM. Jamf reads from Extension Attributes, recognizing common attribute names such as "Last Reboot", "System Boot Time", and "Last Boot Time". Kandji parses the relative time_since_boot field and converts it into an absolute timestamp.
Viewing Disk Encryption Status
The Device Specifications card displays a color-coded disk encryption badge for every managed device:
Green dot + encryption method name
Disk encryption is active (e.g., FileVault, BitLocker, LUKS)
Red dot + "Disabled"
Disk encryption is turned off
Amber dot + "Unknown"
Encryption state could not be determined
Harmony derives the specific encryption technology in use - FileVault for macOS, BitLocker for Windows, and LUKS for Linux - replacing the previous plain "True"/"False" display.
Viewing EDR Security Information
If you have an active SentinelOne or CrowdStrike integration, EDR security data is available on each asset's detail page and in the assets table. The following columns can be shown in the table (hidden by default):
EDR Status
Whether the agent is Active, Degraded, or Inactive; includes an outdated version indicator
EDR Agent Version
The installed agent version with provider icon; sortable ascending/descending
Active Threats
Number of active threats detected on the device
Last Scan
When the device was last scanned by the EDR agent
The outdated version indicator is shown inline in the table row, so you can identify assets running out-of-date EDR agents without opening each record. To show the EDR columns, open the column visibility dropdown and enable them.
Viewing Software Information on Assets
For MDM-managed devices, the Related software section lists applications installed or assigned to the device. Click an application to open its software detail page. Use the source link to open the device in your MDM.
Tracking Asset Activity and Lifecycle
Viewing Asset Activity Log
Click the Activity log button in the asset header to open the activity sheet. It tracks changes to the asset: user actions, system updates, MDM syncs, automation events, and discovery events. New activity is indicated by an unread badge on the button.
Filtering Asset Activity
Use the Filters popover to filter by:
Source (event type):
User action
System event
MDM sync
Automation
Discovery
Category:
Lifecycle
Purchase details
Device info
Compliance
Notes
Identity
Use the search input to find events by text. Click Reset or the X on applied filter badges to clear filters.
Understanding Activity Events
Each event shows who or what made the change (user, system, MDM, automation, discovery), when it happened, and what changed. Events are ordered by time (newest first).
Understanding Asset Lifecycle States
In stock
Available, not assigned
Active
Assigned and in use
In repair
Being repaired
EOL planned
End-of-life planned
EOL grace period
Past EOL, grace period
EOL reached
End-of-life date passed
Retired
Disposed, sold, or otherwise retired
Tracking Asset Compliance Status
Compliance status reflects MDM or integration data (e.g., device policy compliance). Use the compliance filter in the list and the compliance badge on the asset detail page.
Tracking Asset Warranty Information
Warranty end date appears in the list (when present) and in the Purchase details card. Add or edit purchase details to record warranty type and end date. The warranty description is shown inline directly after the warranty type on the asset detail page, so you can read it at a glance without hovering over a tooltip.
Related Resources
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