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For the complete documentation index, see llms.txt. This page is also available as Markdown.

Viewing Device Hardware Details (Disk & Battery)

Harmony now surfaces richer hardware details for devices managed through JumpCloud and Kandji. Alongside existing device information, you can view disk information and battery health data directly within Harmony - giving your team a more complete picture of each device's condition without needing to switch between tools.

This data is collected automatically as part of the MDM integration. No additional configuration is required.

What You Can See

Disk Information

Harmony tracks disk details per device and stores them for ongoing visibility. This includes data about the storage hardware present on each managed device, allowing you to monitor disk status over time.

Disk information is collected automatically from devices enrolled through your JumpCloud or Kandji integration.

Battery Health

Battery health data helps you proactively identify devices with aging or degraded batteries before they cause productivity issues or unexpected downtime. Rather than waiting for a user to report a problem, your team can spot at-risk devices early and take action.

Battery health is surfaced per device alongside other hardware details.

Supported Integrations

Disk information and battery health are available for devices managed through the following MDM integrations:

  • JumpCloud

  • Kandji

If you are using a different MDM integration, this hardware data may not be available at this time.

Viewing Hardware Details for a Device

  1. Navigate to the Devices section in Harmony.

  2. Select the device you want to inspect.

  3. On the device detail page, locate the hardware information section.

  4. Review the available disk information and battery health data displayed for that device.

Harmony collects and updates this data automatically as part of its ongoing MDM sync, so the information you see reflects the current state reported by your MDM provider.

Why This Matters

Having disk and battery data in one place helps your team:

  • Reduce reactive support - Identify failing or degraded hardware before users are impacted.

  • Plan device replacements - Use battery health trends to prioritize which devices need to be refreshed.

  • Maintain device hygiene - Keep a complete and accurate record of each device's hardware condition over time.

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