> For the complete documentation index, see [llms.txt](https://docs.harmony.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.harmony.io/dashboard-and-analytics.md).

# Dashboard & Analytics

- [Creating and Managing Custom Dashboards](https://docs.harmony.io/dashboard-and-analytics/creating-and-managing-custom-dashboards.md): Learn how to create, navigate, duplicate, rename, and manage custom dashboards in Harmony.
- [Working with Dashboard Widgets](https://docs.harmony.io/dashboard-and-analytics/working-with-dashboard-widgets.md): Learn how to add, configure, arrange, and customize dashboard widgets in Harmony.
- [Analyzing Service Desk Metrics](https://docs.harmony.io/dashboard-and-analytics/analyzing-service-desk-metrics.md): Understand and interpret service desk metrics in the Harmony Dashboard: ticket volume, response and resolution times, SLA compliance, and ticket breakdowns.
- [Analyzing Asset and Automation Metrics](https://docs.harmony.io/dashboard-and-analytics/analyzing-asset-and-automation-metrics.md): Understand asset compliance, software status, AI resolution, agent runs, and workflow metrics in the Harmony Dashboard.
- [Managing Dashboard Access and Permissions](https://docs.harmony.io/dashboard-and-analytics/managing-dashboard-access-and-permissions.md)
- [Monitoring Third-Party Service Status](https://docs.harmony.io/dashboard-and-analytics/monitoring-third-party-service-status.md)
- [Using Harmony Insights](https://docs.harmony.io/dashboard-and-analytics/using-harmony-insights.md)
- [Using Harmony Insights for KB and Service Catalog Recommendations](https://docs.harmony.io/dashboard-and-analytics/using-harmony-insights-for-kb-and-service-catalog-recommendation.md)
- [Understanding Estimated Savings Metrics](https://docs.harmony.io/dashboard-and-analytics/understanding-estimated-savings-metrics.md)
- [Analyzing Conversation Insights and AI Enrichments](https://docs.harmony.io/dashboard-and-analytics/analyzing-conversation-insights-and-ai-enrichments.md)


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