ChatGPT

Discover users, track token consumption, and monitor ChatGPT usage across your organization via the OpenAI Admin API

Harmony's ChatGPT integration connects directly to the OpenAI Admin API, giving your IT and finance teams a unified view of ChatGPT seat inventory, token consumption, and login activity alongside all your other SaaS tools. Harmony pulls real data from the OpenAI API so you are working with actual consumption figures rather than flat seat estimates - broken down by employee, department, and application.

What the ChatGPT integration enables

Capability	Description
User Discovery	Surface all ChatGPT users in Harmony's software inventory
Seat Inventory	Track active users and pending or expired invites as seats, with clear status labels (active, pending, expired), refreshed every 6 hours
Token Usage Tracking	Monitor per-user, per-model token consumption ingested daily to understand AI spend
Estimated Cost	See per-user spend in the Est. Cost column, reflecting actual consumption figures
Login Activity	Track when users last signed in to identify inactive seats
90-Day Usage Trends	View each user's token consumption trend over the past 90 days in the Activity column
Multi-Instance Support	Connect multiple OpenAI organizations for teams with separate accounts

Prerequisites

• OpenAI Organization Admin: Must be an admin of the OpenAI organization
• Admin API Key: A key starting with sk-admin- (see below)
• Harmony Account: Active Harmony workspace

Only Admin API keys (starting with sk-admin-) are supported. Regular project API keys (sk-proj-...) and standard API keys (sk-...) will not work.

Connect ChatGPT to Harmony

Step 1: Generate an Admin API Key

1. Go to OpenAI Platform and sign in as an organization admin
2. Navigate to Organization > Admin API Keys
3. Click Create new secret key
4. Enter a name (e.g. Harmony Integration) and click Create
5. Copy the key - it starts with sk-admin- and will not be shown again

Step 2: Navigate to Integrations

1. Log in to your Harmony dashboard
2. Go to Settings > Integrations
3. Find ChatGPT under SaaS Applications and click Connect

Step 3: Enter Credentials

1. Paste your Admin API Key
2. Click Connect

For organizations with multiple OpenAI accounts, you can add multiple instances by repeating this process for each account.

What Harmony Syncs

From OpenAI:

• Users (name, email, role, account status)
• Seat status for active users and pending or expired invites, refreshed every 6 hours
• Per-user, per-model token consumption, ingested daily
• Estimated cost per user based on actual token consumption
• Login and activity data, surfaced in the Activity column and 90-day usage trend chart
• Workspace and organization membership

Use Cases

AI Spend Management

Track token usage per user and team to allocate costs accurately and identify high consumers. The Est. Cost column and 90-day usage trend chart give you actual consumption data rather than flat seat estimates, so you can make informed decisions about your AI budget.

License Reclamation

Identify users who haven't logged in recently and reclaim seats to reduce ChatGPT subscription costs. Seat status labels (active, pending, expired) make it easy to spot unused or lapsed access at a glance.

Offboarding

Confirm ChatGPT access has been removed when employees leave, as part of Harmony offboarding workflows.

AI Tool Adoption

Measure ChatGPT adoption across teams and departments to inform AI rollout decisions. Daily usage metrics show exactly how each team member is using ChatGPT, including which models they are consuming tokens from.