HiBob

Connect Bob for modern HR management with automated IT provisioning and org chart syncing

HiBob (Bob) is a modern HR management platform designed for dynamic, distributed workforces. Connecting Bob to Harmony enables automated IT provisioning based on HR events, intelligent employee lifecycle management, and seamless synchronization of organizational data for optimal IT operations.

A demo mock provider is also available, allowing teams to test and validate employee sync configurations before connecting a live HiBob account.

What the HiBob integration enables

Capability	Description
Employee Data Sync	Sync employee profiles, departments, roles, position levels, and org structure
Automated Onboarding	Trigger IT provisioning when new employees are added
Offboarding Workflows	Automate access revocation when employees are terminated
Department Routing	Route IT requests based on employee department and location
Lifecycle Automation	Automate IT tasks for role changes, transfers, and promotions

Prerequisites

• HiBob Administrator Access: Admin role with API access permissions
• HiBob Subscription: Active Bob account for your organization
• Harmony Account: Active Harmony workspace

Connect HiBob to Harmony

Step 1: Create Service User in HiBob

1. Log in to Bob at https://app.hibob.com
2. Navigate to Settings > People > Service users
3. Click Add service user
4. Configure:

   • Name: "Harmony Integration"
   • Email: [e-mail]
   • Access level: System Administrator (or custom role)
5. Select Data permissions (view permissions for):

   • people - About: View selected employees' About sections
   • people - Basic info: View selected employees' Basic info sections
   • people - Email: Edit selected employees' email addresses
   • people - Employment: View selected employees' Employment sections
   • people - User data: View selected employees' User data sections
   • people - Work: View selected employees' Work sections
   • people - Work contact details: View selected employees' Work contact details sections
6. Under the Features tab, enable the following Time off permissions:

   • Settings: Manage company's time off settings
   • Settings: See company's time off settings
7. Under the People's data tab, enable the following Time off permissions:

   • Balance: See selected people's time off and sick leave balances
   • Requests: Create, edit all fields, and cancel people's requests that haven't been approved yet
   • Requests: Edit all fields and cancel people's future requests that have been approved
   • Requests: Edit all fields and cancel people's past requests that have been approved
   • Requests: Upload, edit and view attachments in people's requests
   • Requests: View all fields, approve or decline requests that are pending approval of others
8. Click Create and copy the Service User ID and Token

Step 2: Navigate to Integrations

1. Log in to your Harmony dashboard
2. Go to Settings > Integrations
3. Find HiBob under HRIS and click Connect

Navigate to HiBob integration in Harmony dashboard

Step 3: Enter API Credentials

1. Enter your Service user ID
2. Enter your Service user token
3. Click Connect

Enter HiBob credentials to connect

What Harmony Syncs

From HiBob:

• Employee profiles and personal information
• Employment details (job title, department, employment type)
• Organizational data (manager, direct reports, hierarchy)
• Work information (location, phone, time zone)
• Employment dates (start date, end date)
• Custom fields relevant to IT operations
• Department structure and sub-departments
• Status changes (active, terminated, etc.)
• Position level (Individual Contributor, Management, Senior Management, or Executive Leadership), mapped from HiBob's org level data

Position Level Sync

Harmony automatically syncs each employee's position level from HiBob into their Harmony profile. Levels are standardised into four categories mapped directly from HiBob's org level data:

HiBob Org Level	Harmony Position Level
Individual Contributor	Individual Contributor
Management	Management
Senior Management	Senior Management
Executive Leadership	Executive Leadership

This means your support workflows and automations can reference an employee's seniority tier without any manual data entry.

Using HiBob Blocks in Agent Workflows

HiBob blocks in the Agent workflow builder expose proper inputs and outputs, making it straightforward to connect them to other steps in your workflows. You can:

• Pass data into HiBob blocks - supply context from earlier steps to filter or enrich queries
• Use results downstream - feed employee data returned by a HiBob block into subsequent workflow logic
• Resolve employees automatically - blocks support Employee ID resolution, so Harmony can identify and look up the right employee record as part of a running workflow

HiBob blocks behave consistently with all other blocks in the builder, giving you a reliable and predictable building experience.

Use Cases

Automated New Hire Provisioning

Trigger complete IT setup when HR adds new employees to HiBob

Role-Based Access Management

Automatically adjust access permissions when employee roles change

Department-Based Request Routing

Route IT tickets to appropriate teams based on employee department

Seamless Offboarding

Automate access removal and asset recovery when employees are terminated