Sage HR

Automate SMB HR workflows with Sage HR-powered employee data and time tracking integration

Sage HR is a comprehensive HR management solution designed for small and medium-sized businesses, providing employee data management, time tracking, leave management, and performance reviews. Connecting Sage HR to Harmony enables automated IT provisioning based on employee lifecycle events and intelligent resource management for growing organizations.

Sage HR is a supported HR data source in Harmony, allowing employee data to sync automatically and keeping your team directory and support routing up to date without manual imports.

What the Sage HR integration enables

Capability	Description
Employee Data Sync	Sync employee profiles and organizational structure
Automated Onboarding	Trigger IT provisioning for new hires
Offboarding Automation	Secure access removal during employee exits
Department-Based Routing	Route IT requests based on employee department
Lifecycle Automation	Automate IT tasks for role changes and transfers

Prerequisites

• Sage HR Administrator Access: Admin role with API access
• Sage HR Subscription: Active subscription with API entitlements
• Harmony Account: Active Harmony workspace

Connect Sage HR to Harmony

Step 1: Generate API Key in Sage HR

1. Log in to your Sage HR account
2. Navigate to Settings > API
3. Click Generate API Key
4. Name it Harmony Integration
5. Copy the API key

Step 2: Navigate to Integrations

1. Log in to your Harmony dashboard
2. Go to Settings > Integrations
3. Find Sage HR under HRIS and click Connect

Step 3: Enter API Credentials

1. Enter your API key
2. Click Connect

What Harmony Syncs

From Sage HR:

• Employee profiles (name, email, phone)
• Job information (title, department, division)
• Employment status and dates
• Manager relationships and reporting hierarchy
• Leave schedules and time-off requests
• Custom fields relevant to IT operations

Once connected, Harmony automatically syncs employee data from Sage HR on an ongoing basis, so your team directory and support routing stay current without manual imports.

Use Cases

Automated New Hire Provisioning

Trigger complete IT setup when HR adds new employees to Sage HR

Role Change Management

Automatically adjust access when employees change roles or departments

Seamless Offboarding

Automate access revocation and equipment collection when employees leave

Leave-Aware Ticket Routing

Route IT tickets based on employee availability from Sage HR leave schedules