> For the complete documentation index, see [llms.txt](https://docs.harmony.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.harmony.io/integrations/hris/sage-hr.md).

# Sage HR

Sage HR is a comprehensive HR management solution designed for small and medium-sized businesses, providing employee data management, time tracking, leave management, and performance reviews. Connecting Sage HR to Harmony enables automated IT provisioning based on employee lifecycle events and intelligent resource management for growing organizations.

Sage HR is a supported HR data source in Harmony, allowing employee data to sync automatically and keeping your team directory and support routing up to date without manual imports.

### What the Sage HR integration enables

| Capability               | Description                                         |
| ------------------------ | --------------------------------------------------- |
| Employee Data Sync       | Sync employee profiles and organizational structure |
| Automated Onboarding     | Trigger IT provisioning for new hires               |
| Offboarding Automation   | Secure access removal during employee exits         |
| Department-Based Routing | Route IT requests based on employee department      |
| Lifecycle Automation     | Automate IT tasks for role changes and transfers    |

### Prerequisites

* **Sage HR Administrator Access**: Admin role with API access
* **Sage HR Subscription**: Active subscription with API entitlements
* **Harmony Account**: Active Harmony workspace

### Connect Sage HR to Harmony

#### Step 1: Generate API Key in Sage HR

1. Log in to your Sage HR account
2. Navigate to **Settings** > **API**
3. Click **Generate API Key**
4. Name it `Harmony Integration`
5. Copy the **API key**

#### Step 2: Navigate to Integrations

1. Log in to your Harmony dashboard
2. Go to **Settings** > **Integrations**
3. Find **Sage HR** under **HRIS** and click **Connect**

#### Step 3: Enter API Credentials

1. Enter your **API key**
2. Click **Connect**

### What Harmony Syncs

**From Sage HR:**

* Employee profiles (name, email, phone)
* Job information (title, department, division)
* Employment status and dates
* Manager relationships and reporting hierarchy
* Leave schedules and time-off requests
* Custom fields relevant to IT operations

Once connected, Harmony automatically syncs employee data from Sage HR on an ongoing basis, so your team directory and support routing stay current without manual imports.

### Use Cases

<details>

<summary>Automated New Hire Provisioning</summary>

Trigger complete IT setup when HR adds new employees to Sage HR

</details>

<details>

<summary>Role Change Management</summary>

Automatically adjust access when employees change roles or departments

</details>

<details>

<summary>Seamless Offboarding</summary>

Automate access revocation and equipment collection when employees leave

</details>

<details>

<summary>Leave-Aware Ticket Routing</summary>

Route IT tickets based on employee availability from Sage HR leave schedules

</details>


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