UKG Pro

Streamline enterprise HR and payroll with UKG Pro-driven IT provisioning and access workflows

About UKG Pro

UKG Pro (formerly UltiPro) is an enterprise HCM solution that manages the complete employee lifecycle from recruitment to retirement, including payroll, benefits, talent, and workforce management. Connecting UKG Pro to Harmony enables automated IT provisioning based on HR events, intelligent workforce management, and seamless organizational synchronization.

What the UKG Pro integration enables

Capability	Description
Employee Lifecycle Automation	Trigger IT actions based on hire, transfer, and termination events
Organizational Sync	Maintain current org structure and reporting relationships
Role-Based Provisioning	Automatically provision access based on job roles
Lifecycle Automation	Automate IT tasks for role changes, transfers, and promotions

Prerequisites

• UKG Pro Administrator Access: System administrator role with API access
• UKG Pro Subscription: Active UKG Pro subscription with API entitlements
• API Credentials: Service account credentials from UKG
• Harmony Account: Active Harmony workspace

Connect UKG Pro to Harmony

Step 1: Create API Service Account in UKG Pro

1. Log in to UKG Pro as system administrator
2. Navigate to System Configuration > Security > Service Accounts
3. Click Add Service Account
4. Configure:

   • Username: harmony_integration_svc
   • Description: "Harmony IT Operations Integration"
   • Authentication Type: API Key
   • API Permissions: Employee Data (Read), Organizational Data (Read), Employment Records (Read), Custom Fields (Read)
5. Click Generate API Key and copy the Customer API Key

Step 2: Navigate to Integrations

1. Log in to your Harmony dashboard
2. Go to Settings > Integrations
3. Find UKG Pro under HRIS and click Connect

Step 3: Enter API Credentials

1. Enter your UKG Instance URL
2. Enter your Customer API Key
3. Click Connect

What Harmony Syncs

From UKG Pro:

• Employee profiles (name, contact info, employee number)
• Employment details (job title, department, business unit, division)
• Organizational data (manager, supervisor, reporting hierarchy)
• Position information (position code, job code, grade, level)
• Employment status (active, pending, terminated, LOA)
• Work location and remote status
• Employment dates (hire date, termination date)
• Custom fields relevant to IT operations

Use Cases

Enterprise-Scale Onboarding

Automate IT provisioning for large cohorts of new hires using UKG Pro employee data

Position-Based Access Control

Dynamically adjust permissions when employees are promoted or change positions

Seamless Offboarding

Automate complete access removal and asset recovery when employees are terminated

Department Reorganization

Automatically update IT access and group memberships during corporate restructuring