> For the complete documentation index, see [llms.txt](https://docs.harmony.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.harmony.io/integrations/it-service-management/siit.md).

# Siit

The Siit integration connects Harmony to your Siit IT Service Management platform, allowing Harmony to work alongside your existing Siit workflows to streamline IT support operations. Once connected, the integration appears automatically in the IT Service Management category of your integrations pane.

### Prerequisites

Before setting up the integration, make sure you have the following:

* A Siit account with sufficient permissions to generate API keys
* An active Harmony account with access to the integrations settings

### Connecting Siit to Harmony

To set up the Siit integration, follow these steps:

1. In Harmony, navigate to **Settings** and open the **Integrations** pane.
2. Locate **Siit** under the **IT Service Management** category.
3. Click on the Siit integration tile to begin the setup.
4. Enter your Siit **API key** in the provided field. Harmony uses this key to authenticate with Siit securely via Bearer token.
5. Save your configuration.

Once saved, the integration is active and Harmony can begin working alongside your Siit workflows.

### How Authentication Works

Harmony authenticates with Siit using a Bearer token derived from the API key you provide during setup. No additional credentials or configuration steps are required beyond supplying this key.

### Managing the Integration

After the initial setup, you can return to the **IT Service Management** section of your integrations pane at any time to review or update your connection settings, including replacing the API key if needed.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.harmony.io/integrations/it-service-management/siit.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.