> For the complete documentation index, see [llms.txt](https://docs.harmony.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.harmony.io/integrations/knowledge-base/simpplr.md).

# Simpplr

### About Simpplr

Simpplr is an AI-powered employee experience platform that combines intranet, knowledge management, and employee communications. Connecting Simpplr to Harmony enables your AI to access organizational knowledge, company news, and employee resources to provide context-aware support and enhance the employee experience.

### What the Simpplr integration enables

| Capability            | Description                                     |
| --------------------- | ----------------------------------------------- |
| Knowledge Base Access | Search Simpplr content for IT support responses |

### Prerequisites

* **Simpplr Administrator Access**: Admin role in Simpplr
* **Simpplr Subscription**: Active Simpplr account
* **API Access**: API enabled for your Simpplr instance
* **Harmony Account**: Active Harmony workspace

### Configuration

#### In Simpplr

1. Log in to your Simpplr instance
2. Navigate to **Admin Center** > **Integrations** > **API**
3. Click **Generate API Key**
4. Configure:
   * Name: "Harmony IT Integration"
   * Permissions: Read access to content, people directory
5. Copy the API key

#### In Harmony

1. Go to **Settings** > **Integrations** > **Simpplr**
2. Enter Simpplr instance URL and API key
3. Select content types to search:
   * IT Knowledge Base
   * HR Policies
   * Company News
   * Employee Resources
4. Configure search priority and relevance
5. Enable AI-powered content retrieval

### What Harmony Syncs

**From Simpplr:**

* Knowledge base articles and content
* Company news and announcements
* HR policies and procedures
* Employee directory and profiles
* Document library content
* Content categories and tags
* Page views and engagement metrics


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