> For the complete documentation index, see [llms.txt](https://docs.harmony.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.harmony.io/integrations/knowledge-base/simpplr.md).

# Simpplr

Integrate Simpplr intranet to power AI responses with employee experience insights

### About Simpplr

Simpplr is an AI-powered employee experience platform that combines intranet, knowledge management, and employee communications. Connecting Simpplr to Harmony enables your AI to access organizational knowledge, company news, and employee resources to provide context-aware support and enhance the employee experience.

### What the Simpplr integration enables

| Capability            | Description                                     |
| --------------------- | ----------------------------------------------- |
| Knowledge Base Access | Search Simpplr content for IT support responses |

### Prerequisites

* **Simpplr App Manager Access**: App Manager (or equivalent admin) role in Simpplr, required to create client applications
* **Simpplr Region**: Know which Simpplr region hosts your tenant (United States or Europe)
* **Harmony Account**: Active Harmony workspace with admin access

### Configuration

#### In Simpplr

1. Log in to Simpplr as an App Manager
2. Click your profile image in the top right corner, then go to **Manage** > **Application** > **Integrations** > **Client application**
3. Click **Add client application** and fill in the form:
   * **Client application name**: "Harmony"
   * **Client application id**: any random UUID
   * **Client application description**: for example, "Harmony knowledge base sync"
   * **Authorization grant type**: **Client credentials**
4. Click **Save** and copy the **Client ID** and **Client Secret** (the secret is shown only once)

#### In Harmony

1. Go to **Settings** > **Integrations** and click the **Simpplr** card under **Knowledge Base**
2. Select your Simpplr **Region**: **United States (platform.app.simpplr.com)** or **Europe (platform.eu.simpplr.com)**
3. Enter the **Client ID** and **Client Secret**
4. Click **Connect**. Harmony checks the client application with Simpplr and shows an error if the client ID, secret, region or grant type is wrong
5. The window stays open and lists your Simpplr sites. Select the sites to sync and click **Save Changes**. Nothing is collected until you select at least one site

### What Harmony Syncs

**From Simpplr:**

* Published **knowledge pages** from the Simpplr sites you selected


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