> For the complete documentation index, see [llms.txt](https://docs.harmony.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.harmony.io/integrations/mdm/manage-engine-mdm.md).

# ManageEngine MDM

Harmony integrates with ManageEngine Mobile Device Manager Plus to bring your managed device inventory and software data directly into your workspace. The integration uses OAuth2 authentication and supports automated syncing across large device fleets, so your support agents and IT staff always have accurate, up-to-date information without manual exports or uploads.

#### What the ManageEngine MDM integration enables

| Capability                | Description                                                                 |
| ------------------------- | --------------------------------------------------------------------------- |
| Multi-Platform Management | Manage iOS, Android, Windows, macOS, and ChromeOS devices                   |
| Device Collection         | Automatically sync managed device inventory into your Harmony asset catalog |
| Software Inventory        | Collect installed application data and map it to device owners              |

#### Prerequisites

* **ManageEngine MDM Admin**: Administrator access
* **Harmony Account**: Active Harmony workspace

#### Connect ManageEngine MDM to Harmony

**Step 1: Navigate to Integrations**

1. Log in to your Harmony dashboard
2. Go to **Settings** > **Integrations**
3. Find **ManageEngine MDM** under **MDM** (or search for it by name) and click its card

![Navigate to ManageEngine MDM integration in Harmony dashboard](https://1160081901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fow5hkvoGYRymkbqRTEvW%2Fuploads%2Fgit-blob-bb6d08bb8ad8ba4411ded6eb8e1027ff57fcb979%2Fmanageengine-mdm-connect.png?alt=media)

**Step 2: Start Authentication**

If a ManageEngine MDM instance is already connected, click **+ Create instance** first.

1. Enter an **Instance name** for the connection (required)
2. Select the **Region** of your ManageEngine (Zoho) account: **Global (US)**, **Europe (EU)**, or **United Kingdom (UK)**
3. Click **Connect** to start the authentication process

**Step 3: Authorize in Zoho**

1. You'll be redirected to Zoho's sign-in page
2. Enter your email address or mobile number
3. Complete the authentication process
4. Authorize Harmony to access your ManageEngine MDM instance

#### What Harmony Syncs

**From ManageEngine:**

* Device inventory and details
* Installed applications
* Security status
* Device ownership and MDM status
* Network information and disk data

#### Device Collection

Once connected, Harmony automatically pulls device data from ManageEngine and normalizes it into your asset catalog. Each device record includes details such as ownership, MDM status, network information, and disk data. Devices appear in the UI with properly formatted ManageEngine source labeling so you can easily identify where each record originates.

The integration handles large device fleets reliably - a problem with a single device record does not block the rest of your inventory from syncing.

Device-to-user associations are built automatically using email and device ID, ensuring accurate ownership attribution across your catalog.

#### Software Inventory

ManageEngine MDM also works as a software source in Harmony. Once integrated, Harmony automatically collects installed application data from your ManageEngine-managed devices and maps it to the users who own those devices. This gives you a unified, up-to-date view of software across your fleet without any manual exports or uploads.

To view your software inventory, go to **Applications** after connecting the integration.


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