NinjaOne (NinjaRMM)

The NinjaOne (NinjaRMM) integration allows you to connect your NinjaOne environment as an MDM source within Harmony's asset management platform. Once configured, Harmony automatically syncs device and asset data from NinjaOne, giving you unified visibility across all your managed endpoints alongside any other MDM sources you have connected.

Prerequisites

Before setting up the integration, make sure you have:

• An active NinjaOne (NinjaRMM) account with devices enrolled
• Sufficient permissions in NinjaOne to generate API credentials
• Access to the Integrations settings in your Harmony account

Connecting NinjaOne to Harmony

To add NinjaOne as an MDM source:

1. In Harmony, navigate to Settings and open the Integrations section.
2. Locate NinjaOne (NinjaRMM) in the list of available MDM integrations and select it.
3. Enter your NinjaOne API credentials when prompted.
4. Save the configuration.

Once saved, Harmony will begin pulling in your asset inventory from NinjaOne automatically.

How the Sync Works

After the integration is active, Harmony performs automatic syncs to keep your asset data up to date. Device and endpoint information sourced from NinjaOne is merged into your unified asset inventory alongside data from any other connected MDM sources. This means you can manage and review all your endpoints from a single place without switching between tools.

What Gets Synced

The following data is imported from your NinjaOne environment:

• Devices - All endpoints managed within NinjaOne, including desktops, laptops, and servers
• Asset details - Device attributes such as name, operating system, hardware information, and status

Viewing Your NinjaOne Assets

Once the sync is running, your NinjaOne devices appear in the Harmony asset management platform alongside assets from your other MDM sources. You can filter, search, and manage these assets using the same workflows you use for all other connected sources.

Troubleshooting

If your NinjaOne assets are not appearing in Harmony, check the following:

• Confirm that the API credentials you entered are correct and have not expired.
• Verify that the credentials have the necessary permissions in NinjaOne to read device and asset data.
• Check the integration status in Settings > Integrations to see if any errors are reported.
• If the issue persists, re-enter your credentials and save the configuration again to trigger a fresh connection attempt.