Adobe

Discover users and track Adobe license assignments across your organization via the Adobe User Management API

Adobe provides creative and productivity software used across design, marketing, and content teams - including Acrobat, Creative Cloud, and Experience Cloud. Connecting Adobe to Harmony via the User Management API (UMAPI) gives IT teams visibility into who has access to which Adobe products, enabling accurate license tracking and spend optimization.

This integration is read-only. Harmony pulls user and license data from Adobe but does not modify your Adobe organization.

What the Adobe integration enables

Capability	Description
User Discovery	Surface all Adobe users in Harmony's software inventory
License Tracking	See which Adobe products and entitlements are assigned to each user
Spend Visibility	Identify unassigned or inactive licenses to optimize Adobe spend

Prerequisites

• Adobe Admin Console Access: System Administrator role in Adobe Admin Console
• Adobe Developer Console Access: Ability to create projects and OAuth credentials
• Harmony Account: Active Harmony workspace

Connect Adobe to Harmony

Step 1: Create an OAuth Credential in Adobe Developer Console

1. Go to Adobe Developer Console and sign in as a System Administrator
2. Click Create new project
3. Click Add API and select User Management API
4. Choose OAuth Server-to-Server as the credential type
5. Click Save configured API
6. Copy the Client ID and Client Secret from the credential details page

Before moving on, confirm that the User Management API scope (user_management_sdk) is enabled in your project. Even if your credentials authenticate successfully, a missing scope means the resulting token will not have the permissions required for user management access. You can verify this under the credential's Scopes section in the Adobe Developer Console.

Step 2: Find your Organization ID

1. Go to Adobe Admin Console
2. Navigate to Settings > Organization
3. Copy the Organization ID - it follows the format XXXXX@AdobeOrg (e.g. A495E53@AdobeOrg)

Step 3: Navigate to Integrations

1. Log in to your Harmony dashboard
2. Go to Settings > Integrations
3. Find Adobe under SaaS Applications and click Connect

Step 4: Enter Credentials

1. Enter your Client ID
2. Enter your Client Secret
3. Enter your Organization ID (e.g. A495E53@AdobeOrg)
4. Click Connect

What Harmony Syncs

From Adobe:

• Users (name, email, account status - including active, disabled, removed, and locked states)
• Product license assignments per user
• License tier per user
• Product profiles and entitlements
• License pool totals (allocated vs. available)

Use Cases

License Reclamation

Identify Adobe users who haven't logged in recently and reclaim unused Creative Cloud seats to reduce costs

Offboarding Verification

Confirm Adobe licenses have been removed as part of employee offboarding workflows

Software Inventory

Include Adobe products in a complete view of software usage and spend across the organization